Terms & Conditions

Last Updated 02/18/26

Intro

SignCrafters of Central Florida, LLC will hereby be referred to as “SignCrafters” for the sake of this document.

Sign Warranty

SignCrafters will warranty all materials and workmanship/labor for said sign work described in the Sales Contract for a period of (12) twelve months from date of installation. Additional manufacturer’s warranty on certain components may apply depending on parts used.

All work will be completed in a workmanlike manner and according to standard practices. Any deviations from the work or specification described in the Sales Contract involving extra costs will be undertaken only upon order of customer and may result in additional fees depending on scope of work. It may also extend the time for completion on the project. SignCrafters is not responsible for failure to complete work due to strikes, accidents, natural disasters, municipality issues or delays beyond its control.

License

SignCrafters is a State Certified Licensed Sign Contractor (ES#12001170) licensed to do business within the entire State of Florida.

SignCrafters is also MET Certified which means fabrication is completed to UL48 standards. SignCrafters carries all insurance required by the State of Florida for licensed contractors, including but not limited to General Liability and Worker’s Compensation.

Payment

Final payment is due on the date of installation, date of delivery or on the date of in-store pick-up. The finished products described in this contract are the sole property of SignCrafters until such time as payment in full has been made. SignCrafters retains the right to remove or repossess said product if payment in full is not received. SignCrafters can refuse the right to do future business with any company or individual which proved themselves delinquent or a collections problem in the past.

In the event of default by customer, all outstanding expenses, including all parts and labor, related to the job up to that day of default remain due. Any deposit that has been made to SignCrafters is non-refundable.

The Sales Contract supersedes any written document or oral agreement not specifically set forth herein writing. The Sales Contract shall be binding upon the parties hereto, their successors and assignors and this Contract shall be governed according to the laws of the State of Florida.

Site Survey Plans Requirements

A scaled site plan clearly indicating all property lines and right of ways is required for all signs and is the responsibility of the customer prior to permit submission. Placement of the sign for permitting will be subject to approval of the zoning codes for the City, County, or State Government that has jurisdiction. If a customer is not satisfied with said placement, it is the Customer’s responsibility to obtain new placement by governing authority. If the site plan is not accurate and the sign has to be moved after it is permitted or installed, the customer will be responsible for any and all expenses incurred for the movement of the sign, as well as the cost to obtain an accurate property site plan.

DIGITALLY PRINTED GRAPHICS

If Client elects to have logos, graphics, or branding elements produced using digitally printed vinyl, Client acknowledges that digitally printed colors are created using CMYK process inks and may vary from Pantone® standards, brand guidelines, previously produced signage, computer screens, printed proofs, or cast and calendared vinyl swatches. For illuminated or backlit signage, printed colors may appear different at night when lighted compared to daytime viewing conditions due to the inherent light-transmitting properties of printed ink. SignCrafters does not guarantee an exact color match when digital printing is selected. Exact color consistency can only be assured when Client selects a standard cast or calendared vinyl color directly from SignCrafters’ physical color swatch books. Any revisions, reprints, or color adjustments requested after fabrication due to dissatisfaction with digitally printed color appearance shall be considered a change order and billed at Client’s expense. Approval of artwork or production proofs constitutes acceptance of these potential color variations.

Sign Removal

If the job includes the removal of any existing signage prior to the installation of new, said removal will include destruction and disposal of said signage, unless otherwise noted in writing by customer. Signs that have been removed/disposed of are destroyed and cannot be returned. If a customer decides they would like to keep the previous signage, it will be left at their location in a place they determine, on the day of removal. If SignCrafters is asked to keep signage at their facility, a time limit will be set & storage fees may apply.

Client Assumed Risk

During installation of ground signs such as monuments or pylons, excavation takes place and heavy machinery (i.e. excavators) may be used. While care is taken not to disrupt the landscaping and vegetation, it sometimes cannot be avoided. Customer understands this and will not hold SignCrafters responsible for any landscaping damages or repairs needed. Before excavation begins, Sunshine 811 of Florida is phoned in for locates. While the local utility companies do come out and mark important lines they may have in the dig area such as power, fiber optic and phone, this “Call Before You Dig” service does not recognize any lines the property owner may have added such as irrigation. If irrigation lines are in the vicinity of the sign location/dig area, customer is responsible for notifying SignCrafters as well as marking those lines with label caution flags prior to excavation. SignCrafters will not be held responsible for damage due to irrigation lines or any other privately owned lines that are unmarked at the dig site.

Permitting

Customer’s Landlord/Property Management approval is required before beginning the work described via Letter of Authorization provided by SignCrafters. Any changes required to modify spec sheets or Sales Contract can create a delay in permit submission and could incur additional cost.

SignCrafters is responsible for and will obtain sign permit(s) with governing City or County agency or other, if necessary, to install signage detailed in this document, but is NOT responsible for obtaining State or Federal approval including, but not limited to, Department of Transportation. SignCrafters is not responsible for the delay in obtaining a permit due to any agency or government shutdown or strike.

If, for whatever reason, the sign project is cancelled for reasons including but not limited to things such as Landlord/Property Management negligence in signing Letter of Authorization (LOA), governing municipality taking too long to approve signage, site plan issues, sign no longer needed, etc, any administrative fees, engineering fees and permit charges or procurement fees will be deducted from any refund or credit due. These fees will be calculated based on work completed up to the point of cancellation and will be added to the overall cost. A refund or credit will be issued for any remaining balance after these deductions.

Electrical Requirements

SignCrafters will only make final connections to existing sign circuits once available. The power must be within 6 feet of the sign which falls within the scope of our ES license provided. If the circuit is further than 6 feet away, SignCrafters can mount a UL approved remote transformer enclosure at the final connection point and run secondary wire to sign. If no circuit is available, the customer is responsible for contracting a licensed electrician or contractor for a dedicated 20 amp circuit to connect within 6ft and have a visible marked breaker in the service panel prior to installation.